Official Documents

Privacy Policy Samurai188 – Malaysia User Personal Data Protection

Your privacy is our priority. This Privacy Policy clearly explains how Samurai188 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026

Samurai188's Six Data Protection Principles

We comply with Malaysia's Personal Data Protection Act 2010. The following are the core principles that guide how we handle every member's personal data.

Minimum Data Collection
We collect only the data genuinely necessary to provide our betting services. No data is collected beyond what is required for the operation of the samurai188 platform.
256-bit SSL Encryption
All data transmitted between your device and samurai188's servers is encrypted using industry-standard 256-bit SSL technology to prevent unauthorised access.
Your Control Over Your Data
You have the right to access, correct, or request the deletion of your personal data at any time. Requests will be processed within 14 business days.
No Data Sales
Samurai188 does not sell, rent, or trade your personal data to any third party for commercial purposes without your written consent.
Limited Retention Period
Personal data is retained only for as long as your account remains active or as required for legal purposes. Data is securely deleted once the retention period has expired.
Malaysia PDPA Compliance
All of Samurai188's data handling practices are in full compliance with the Personal Data Protection Act 2010 (PDPA) and its latest amendments in force in Malaysia.

Introduction

This Privacy Policy ("Policy") sets out Samurai188's commitment to protecting your privacy and personal data as a user of our platform at samurai188.my. We understand that your trust is our most valuable asset, and we take full responsibility for the security of every piece of information you share with us.

This Privacy Policy is drafted in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia, and outlines your rights as a data subject, how we collect and process your data, and the measures we take to keep your data secure at all times.

By registering for or using the Samurai188 platform, you agree to the terms of this Privacy Policy. If you do not agree, you are advised not to use our services. For further enquiries, please refer to the Contact Us below.

Important Note

This Privacy Policy should be read together with Terms & Conditions Samurai188. Together, these documents form the complete agreement between you and our platform.

Personal Data We Collect

Samurai188 collects various categories of personal data depending on how you interact with our platform. The table below provides a detailed breakdown of the data we may collect:

Data Categories Sample Information Requirements
Personal Identity Full name, MyKad/passport number, date of birth, gender Mandatory
Contact Information Email address, mobile number, residential address Mandatory
Financial Data Bank account number, bank name, MYR transaction history Mandatory
Technical Data IP address, browser type, operating system, device ID Automatic
Activity Data Betting history, games played, wins/losses Automatic
Communication Data Support chat logs, emails, and user feedback Based on interactions

Sensitive Data

We do not collect sensitive data such as health information, political views, or religious beliefs unless specifically required for responsible gambling purposes or legal compliance as mandated by Malaysian authorities.

How We Collect Your Data

Samurai188 collects your personal data through the following key channels:

Registration & Account Verification

When you register a new account at Samurai188, you directly provide personal information such as your name, email, phone number, and date of birth. Additional information may be requested during the KYC (Know Your Customer) verification process for compliance with Malaysia's anti-money laundering (AML) laws.

Platform Usage

Our systems automatically record technical data and activity while you use the platform – including logins, Sports Betting on the Malaysia Super League or EPL, slots sessions, poker and live casino. This data is used to improve the user experience and detect any suspicious activity.

Financial Transactions

When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), our system records transaction details including the amount in MYR, payment method, and transaction time. Full account numbers are not stored on our servers — only the last few digits and the bank name are retained for record-keeping purposes.

Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to remember your preferences, analyse usage patterns and deliver relevant content. Further details are explained in the Cookies & Tracking Technologies below.

Purposes for Using Personal Data

Samurai188 only uses your personal data for legitimate, stated purposes. The following are the primary ways your data is used:

  • Account Management: Creating, verifying, and maintaining your user account on the Samurai188 platform
  • Transaction Processing: Processing MYR deposits and withdrawals via local Malaysian payment methods
  • Legal Compliance: Meeting KYC and AML requirements and reporting to the relevant Malaysian authorities
  • Platform Security: Detecting and preventing fraud, hacking and account abuse
  • Service Communications: Sending important notifications regarding your account, transactions, and policy updates
  • Customer Support: Resolving complaints and providing technical support to members
  • Marketing (with consent): Sending relevant promotional information and bonus offers where you have given your consent
  • Responsible Gambling: Monitoring betting patterns to identify signs of problem gambling and provide appropriate assistance
  • Product Improvement: Analysing aggregated usage data to improve platform features and the overall user experience
Important

You may withdraw consent to receive marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting our support team. Withdrawing marketing consent will not affect your core account services.

Sharing Data With Third Parties

Samurai188 does not sell or trade your personal data. However, in certain limited circumstances, we may share data with trusted third parties as follows:

Service Providers

We share necessary data with service providers that support our platform operations — including payment processors such as FPX gateways and Malaysian e-wallets, licensed game providers, cloud service providers, and data analytics companies. All such providers are bound by strict confidentiality agreements.

Legal Authorities

Samurai188 may disclose personal data to Malaysian government authorities, law enforcement agencies, or regulatory bodies when required by law or a valid court order. We will notify you of any such request unless prohibited from doing so by law.

Business Transfer

In the event that Samurai188 is involved in any merger, acquisition or sale of assets, your personal data may be transferred as part of those business assets. You will be notified via email or a prominent notice on our website before any such transfer takes place.

Our Guarantee

In all data-sharing arrangements, Samurai188 ensures that recipients maintain a level of data protection that is equal to or higher than the standards set out under Malaysia's PDPA.

Data Security Measures

We continually invest in security infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented at Samurai188 include:

  • 256-bit SSL Encryption: All data communications are encrypted in transit
  • Advanced Firewall: Multi-layered firewall systems protect our servers from unauthorised external access
  • 24/7 Monitoring: Our security team monitors platform activity around the clock
  • Internal Access Controls: Only authorised personnel may access member personal data, and only to the extent required for their duties
  • Regular Security Audits: Our systems undergo regular penetration testing and security audits conducted by independent third parties
  • Secure Data Backup: Backup copies are stored at secure, encrypted locations

While we take all reasonable precautions, no security system is completely impenetrable. In the event of a data breach involving your information, we will notify you within 72 hours and take immediate remedial action.

Cookies & Tracking Technologies

Samurai188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Ensuring the core functions of the platform operate correctly, including login verification and session security Session / 24 hours
Preference Cookies Remembering your language preferences, layout and personal settings 30 days
Analytics Cookies Analysing usage patterns to help us improve the platform 90 days
Marketing Cookies Delivering relevant promotions and offers based on your interests 60 days

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the samurai188 platform.

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by samurai188:

1
Right of Access You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days at no charge.
2
Right to Rectification If your data is inaccurate or out of date, you have the right to request prompt correction via your account settings or by contacting our support team.
3
Right to Erasure ("Right to be Forgotten") You may request deletion of your personal data when there is no longer a legitimate legal or business reason to retain it.
4
Right to Object to Processing You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
5
Data Portability Rights You have the right to receive your personal data in a machine-readable format for transfer to another service provider, where applicable.
6
Right to Withdraw Consent Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact us by email at support@samurai188.my with the subject line "Personal Data Rights Request". We may require identity verification before processing your request.

Data Storage & Transfer

Your personal data is stored on secure servers located in certified data centres. samurai188 retains your personal data for as long as your account is active or as needed to provide services to you.

Retention Period

  • Active account data: Throughout the active account period
  • Financial transaction data: Minimum 7 years for Malaysia tax law and AML compliance
  • Support communication logs: 3 years from the date of last communication
  • Technical data & system logs: Rolling 90 days
  • Following account closure: Personal data is deleted within 90 days, unless retention is required by law

Children's Privacy

The samurai188 platform is intended exclusively for users aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If you believe a minor has registered an account on our platform, please contact us immediately at support@samurai188.my. We will investigate and delete the account along with all associated data immediately.

Warning

Parents and guardians are advised to monitor their children's internet usage. If you suspect your child is accessing a betting platform, please contact us or make use of appropriate parental control software.

Third-Party Links

The Samurai188 platform may contain links to third-party websites or services for your convenience. This Privacy Policy applies solely to the Samurai188 platform and does not cover the privacy practices of those third-party websites.

We encourage you to read the privacy policy of every website you visit. samurai188 is not responsible for the privacy practices or content of any third-party websites that may be linked from our platform.

Changes to the Privacy Policy

Samurai188 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other relevant reasons.

When we make material changes to this Policy, we will notify you through one of the following methods:

  • A prominent notice on the Samurai188 platform homepage
  • Email to the address registered to your account
  • Push notifications via mobile app (where applicable)

Your continued use of the Samurai188 platform after any changes are published will be considered your acceptance of the updated Privacy Policy. This Policy is effective as of 1 January 2026.

Contact Us – Data Protection Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact Samurai188's Data Protection Officer:

  • Email: support@samurai188.my
  • Email subject: "Privacy Policy Complaint / Personal Data Request"
  • Live Chat: Available 24/7 via the chat icon at the bottom right of the platform
  • Response time: Within 3 business days for email; under 3 minutes for live chat

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and Samurai188 has failed to resolve your complaint to your satisfaction.

Document Version

This is the samurai188 Privacy Policy effective 1 January 2026. All previous versions have been fully superseded by this document.

Your Data is Safe With Us – Register & Start Playing

Over 500,000 Malaysian members trust samurai188. Register in 2 minutes, deposit a minimum of RM 20, and enjoy a welcome bonus on a secure, certified platform.

18+ only. Bet responsibly. Visit Responsible Gaming for more information.

Bahasa Melayu